Suppose you are highly motivated and passionate about driving sales and acquiring new customers. In that case, we have an exciting opportunity for you to join our team as a critical player in our mission to promote our company growth by being responsible and engaging in strategic efforts to increase sales and customer acquisition.
Business development executive
Detail
| Description : |
Business development executive Responsible for developing company growth through increased sales and customer acquisition |
| Position : | Full-time |
| Working Hour : |
Monday - Friday 9:00 a.m. - 6:00 p.m. |
| Location : | Penang & Kuala Lumpur |
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Description
As a client-facing representative, you will serve as clients’ principal point of contact and be entrusted with acquiring B2B customers within a designated region.
Additionally, you will be responsible for managing a comprehensive portfolio of education institutions, with a steadfast commitment to customer retention.
This job involves cultivating solid relationships, effectively addressing objections, thoroughly understanding client pain points, and delivering solutions that surpass their expectations.
Responsibilities
- Proactively acquire new clients and drive growth in sales accounts through quantifiable measures of quantity and revenue.
- Achieve the team’s monthly/yearly sales quota, as established by the business.
- Develop and maintain strong relationships with key customers, encompassing onboarding, implementation, product updates, demonstrations, training, upselling, renewals, customer satisfaction and retention.
- Prepare quotations, process orders, communicate expected delivery dates, and manage payment processing.
- Support credit control activities, including maintaining records for quotations, sales orders, and invoices and ensuring prompt payment collections.
- Respond promptly and accurately to customer inquiries and requests, providing expert solutions to inquiries related to quotes, orders, complaints and product returns.
- Maintain a database of key customer profiles to ensure optimal customer relationship management.
- Collaborate with cross-functional teams to align customer and business needs, including daily operations and marketing initiatives.
Requirements
- Recently graduated or with up to 2 years of work experience.
- Fluent in both English and Bahasa Malaysia (both written and oral), additional language proficiency is a plus.
- Capable of adapting to changing circumstances and meeting the needs of a dynamic business environment.
- Customer-oriented with a focus on understanding customer needs and with a customer service mentality.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Must possess self-motivation, with the ability to manage time effectively and prioritise tasks.
- Possess own transportation.
Application form
